ABOUT ME

I'm Assistant Professor in the Department of Media and Information (formerly known as Telecommunications), College of Communication Arts and Sciences, Michigan State University, East Lansing, MI. I have a PhD in Management Information Systems from the University of British Columbia under Dr. Izak Benbasat's supervision. I have thus far contributed a total of 20 journal articles and conference proceedings, many of which have appeared in high-quality venues, such as MIS Quarterly, Information Systems Research, ACM Transactions on Computer-Human Interaction, Communications of the ACM, Journal of Information Technology, among others. My research focuses on organizational use of social media to connect disparate parties, such as customers, communities, shareholders, and policy-makers. To these studies, I apply a blend of self-reported methods and analytical approaches.